At 1899 Rich, your privacy is not merely a legal obligation — it is our core commitment to every player. This document clearly explains what data we collect, how we use it, who can access it, and your rights as the owner of that data.
This Privacy Policy applies to all services provided by 1899 Rich, including our website, mobile applications, and all related digital platforms. By using any of our services, you agree to the collection and use of your information as described in this document.
1899 Rich is fully committed to protecting the privacy and personal data security of every one of our players. We understand that your trust is our most valuable asset, and we take this responsibility very seriously.
This Privacy Policy explains:
This policy forms part of the overarching agreement between you and 1899 Rich, along with Terms & Conditions and Responsible Gaming Policy ours.
1899 Rich only collects data that is strictly necessary to provide our services safely and effectively. We do not collect excessive or irrelevant data. The following are the categories of data we collect:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, 2FA verification, notification delivery |
| Financial Information | Payment method details (Touch 'n Go, GrabPay, DuitNow, FPX), bank account numbers | Processing deposits and withdrawals |
| Verification Documents | Copy of identity card, bank statement, proof of address | KYC & AML Compliance |
| Account Information | Username, password (encrypted), account preferences | Account management and security |
When you use the 1899 Rich, our systems automatically record certain technical information required for the safe and efficient operation of the platform:
1899 Rich does not collect sensitive data such as health information, religious beliefs, political affiliations, or sexual orientation. We also do not process biometric data unless requested by the user for additional security purposes.
Every piece of data collected by 1899 Rich used for specific and legitimate purposes. We do not use your data for purposes unrelated to our services:
1899 Rich does not sell, rent, or trade your personal data to any third party for marketing purposes. This is an absolute principle we do not compromise on.
However, under certain limited and lawful circumstances, your data may be shared with:
1899 Rich has never and will never sell or disclose your data to advertisers, data brokers, or any third party for commercial purposes. Your privacy is our priority, not a revenue stream.
1899 Rich invests heavily in security infrastructure to ensure your personal data remains protected at all times. The security measures we have in place include:
Platform 1899 Rich uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly.
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect platform functionality and your user experience. 1899 Rich.
As the owner of your personal data, you hold the following rights, which are fully recognised and respected by 1899 Rich:
To exercise any of the above rights, please contact our Data Privacy Officer at privacy@1899rich.bet. We will respond within 30 working days of receiving your request.
1899 Rich does not retain your personal data longer than necessary for its permitted purposes. The following are our data retention guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of active account | Ongoing service operations |
| Transaction History | 7 years after transaction | Legal and tax compliance obligations |
| KYC Documents | 5 years after account closure | AML requirements and compliance |
| Security Logs | 12 months | Security incident investigation |
| Communication Data | 3 years | Complaint and dispute resolution |
| Closed Account Data | 5 years after closure | Fraud prevention and legal obligations |
Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to you.
Platform 1899 Rich is intended strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If you believe that a minor has registered an account on our platform or has provided us with their personal data, please contact us immediately at privacy@1899rich.bet. We will take immediate action to delete that information and close the account in question.
1899 Rich uses age verification and KYC checks to prevent underage registration. This includes rigorous identity document verification during the account verification process.
1899 Rich reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform operations. When we make significant changes:
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we 1899 Rich handling your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 30 working days. For urgent requests related to account security or data incidents, please contact us via live chat for a faster response.
Six layers of protection to ensure your personal data is always kept as secure as possible
The same 256-bit SSL encryption technology used by Malaysia's leading banks protects every bit of data transmitted between your device and 1899 Rich's servers.
This is 1899 Rich's absolute guarantee — your personal data has never been and will never be sold, rented, or traded to any third party for commercial purposes.
You have the full right to access, amend, or request the deletion of your data at any time. 1899 Rich respects and facilitates all data rights requests.
Our 24/7 cybersecurity system continuously monitors the platform to detect any unauthorised access attempts or threats to player data.
Independent, accredited cybersecurity firms conduct comprehensive audits of 1899 Rich's data protection systems on a regular basis to ensure the highest standards are continuously upheld.
1899 Rich collects only the data strictly necessary to deliver our services. No excess data, no unnecessary tracking — privacy by design, by principle.
Join over 500,000 Malaysian players who play with full confidence on a platform that puts your privacy and security first, every day.